COVID-19 frequently asked questions
Q: What happens if I can’t travel due to Covid-19?
A: Travel restrictions are constantly changing, which leads to confusion around what happens if travel restrictions mean you can no longer complete your travel plans as originally intended. We are here to help and will ensure any changes that have to be made to your travel plans are as smooth as possible. In the current climate, we plan as much flexibility into all our trips as possible, which means changing things is that little bit easier when needed. At the time of booking, we will clearly lay out any restrictions that mean you would not receive a refund in the event your trip cannot go ahead because of Covid-19.
Q: Do I need travel insurance with Covid-19 cover?
A: More than ever before, travel insurance is a necessity, not an add-on. Huben Travel offers travel insurance with Covid cover through First Travel Insurance, a company that offers a wide selection of great value policies. In these unprecedented times, First Travel Insurance now includes enhanced Covid-19 cover and you can find out more about this Gold Cover on our Insurance page.
Q: How much is my deposit?
A: We work with our suppliers to keep deposits as low as we can. Many of our trips come with a low deposit amount of just £50pp.
Q: Is it safe to travel?
A: Currently the UK is operating a trafic light system. This allocates each country a colour depending on the risk of travelling there. Each colour, comes with a separate set of requirements for testing and quarantine. These are explained here. We are constantly checking the FCDO website to make sure we have up-to-date information.
Q: Do I need to wear a mask in the airport?
A: Yes, face masks must be worn while inside the airport buildings and while onboard the aircraft. The exception to this is when you are consuming food and drink. Although this has changed to advisory in the UK, most airlines and airports are continuing to enforce mask wearing.
Q: What happens if I get Covid while I’m away?
A: The health implications of Covid vary greatly from person to person. You should ensure your travel insurance policy includes Covid cover for medical treatment in the countries you plan to travel to.
Q: What does Huben Travel do to make sure travelling is as safe as possible?
A: We follow any FCDO advice as to what destinations are currently safe for travellers. We also keep in touch with our suppliers, including hotel and activity providers, to learn how they are adapting to Covid-19, including what measures they are putting in place to ensure guest safety is the number one priority.
Q: Can I still book holidays for 2021?
A: Absolutely, we are still seeing interest in quarantine-free 2021 holidays, so you can book now and travel later.
Q: Where can I travel in the UK at the moment?
A: Leisure travel is open in the UK with little or no restrictions. Talk to us about a staycation today.
Q: Is it safe to book a 2021 holiday?
A: While COVID-19 has thrown travel into turmoil, we believe that with news of a vaccine and more travel corridors opening up, now is a great time to book ahead. Whether you feel more confident planning in advance or would rather snap up a last-minute deal when you know a travel corridor is open, we can help you plan, recommend hotels and keep you up-to-date with the latest travel news and advice. Many of our holidays come with flexible booking policies and low deposits, so ask us for details.
Q: Should I book a 2021 holiday?
A: Absolutely. If you feel like you need to escape to a beautiful beach, relax onboard a luxurious cruise or discover historical sights in a destination such as Italy, we are here to help. What you do need to bear in mind is FCDO advice, travel corridors, booking conditions and refund policies. We can help you navigate all these areas, so you can make an informed decision. There’s nothing better than having a holiday to look forward to, so talk to us for holiday ideas and recommendations and we’ll tell you about the best holidays with flexible booking policies and low deposits.
Q: Is there testing at airports in the UK?
A: Yes. Heathrow, Manchester, Gatwick, Stansted, Manchester, East Midlands, Newcastle and Edinburgh all have testing facilities. Many offer the service for around the £100 mark and we can arrange an airport hotel for you before your holiday, ensuring enough time to get the result and get in the holiday mood.
Q: How do I book a PCR travel test?
A: PCR travel tests are readily available now for travel and even big high-street names such as Boots have introduced an in-store Covid-19 testing service. Talk to us about testing packages and the best deals.
Q: What are the restrictions on travel?
A: This is a changing situation and it all depends on your nationality and the destination you want to travel to and from. Give us a call and we’ll do the research and make it as easy as possible for you.